Questions & Answers
Here are answers to the most common questions about ScanQR Labs.
Getting Started
Q. How do I make my first QR code?
Sign up for free, then click "Create QR Code" on your dashboard. Pick what type you want (like a website link, menu, or business page). Choose colors and add your logo. Then download it and start using it right away.
Q. How much does it cost?
You can start on the Free plan. Paid plans start at $35 a year. See the pricing page for what each plan includes.
Q. How long does it take to get my QR code?
Right away! As soon as you make your QR code, you can download it. You can get it as a PNG or SVG file. The whole thing takes less than a minute.
Pricing & Billing
Q. Do I need a credit card to sign up?
No credit card is required to start on the Free plan. You add a card only if you choose a paid plan. See the pricing page.
Q. Will you charge me later?
The Free plan stays free. Paid plans are optional, and you can cancel anytime. See the pricing page before you upgrade.
Q. Are there any limits while it's free?
Create unlimited QR codes and try every experience for free. Read a limited preview of collected responses; upgrade for the rest, exports, higher usage and premium features. See the pricing page.
Q. How does pricing work?
Paid plans are a fixed price. You are not charged per scan. See the pricing page for current plans.
QR Code Management
Q. Can I change my QR codes after I make them?
Yes! You can edit your QR codes anytime. Change where they go, update the info, or change how they look. You don't need to print new ones. The ones you already printed will work with the new changes.
Q. Can I see who scans my QR codes?
Yes! You can see how many scans you get, where people are scanning from, what phones they use, and when they scan. This helps you understand if your QR codes are working well.
Q. What kinds of QR codes can I make?
You can make lots of different types:
- Website Links: Send people to any website
- Business Pages: Show your contact info on phones
- Link Pages: Put many links in one QR code
- Menus: Perfect for restaurants
- Profile Cards: Like a digital business card
- Social Links: Connect all your social media
- App Connections: Link to other apps
- We're adding more types all the time!
Q. Can I change how my QR codes look?
Yes! Pick your own colors, add your logo, choose different frames, and change the shape of the corners. Make your QR codes match your brand or style.
Features & Capabilities
Q. What are dynamic QR codes?
Dynamic QR codes let you change where people go after they scan. You can update the link without printing new codes. You can even send people to different places based on where they are, what phone they use, or what time it is.
Q. Can developers use an API?
Yes! If you write code, you can use our API to make and manage QR codes in your own app. Check out our developer docs to learn how.
Q. Can I use my own website name for QR codes?
Yes! You can use your own domain name for your QR code links (like go.yourname.com). This makes everything look like it's from your brand.
Q. Can I print lots of QR codes at once?
Yes! You can make many QR codes at the same time and download them all together as a PDF. Perfect for labels, packages, event badges, and signs.
Support & Contact
Q. How do I get help if something goes wrong?
Email us at [email protected]. We will help you fix the problem.
Q. What if I want a feature you don't have?
Tell us! We love hearing ideas from people who use our app. Email us at [email protected] with what you want. We're building new features all the time based on what people ask for.
Still Have Questions?
Can't find what you're looking for? We're here to help. Send us an email and we'll answer as fast as we can.