Help Center

Questions & Answers

Here are answers to the most common questions about Scan QR Labs.

Getting Started

Q. How do I make my first QR code?

Sign up for free, then click "Create QR Code" on your dashboard. Pick what type you want (like a website link, menu, or business page). Choose colors and add your logo. Then download it and start using it right away.

Q. How much does it cost?

Right now, Scan QR Labs is completely free while we build and improve it. We're letting people use it to help us make it better. In the future, we'll probably charge for it, but for now, enjoy everything for free! Check out our pricing page for more info.

Q. How long does it take to get my QR code?

Right away! As soon as you make your QR code, you can download it. You can get it as a PNG or SVG file. The whole thing takes less than a minute.

Pricing & Billing

Q. Do I need a credit card to sign up?

No! Scan QR Labs is free right now. No credit card needed. Just sign up and start making QR codes.

Q. Will you charge me later?

Not without telling you first. Right now everything is free. When we do start charging in the future, we'll let you know way ahead of time. You'll be able to decide if you want to keep using it or not.

Q. Are there any limits while it's free?

We're watching how people use the app to figure out fair limits for the future. If you're using it a lot, we might reach out to chat with you about it. We want to make sure everyone can use it.

Q. How will pricing work in the future?

We're still figuring it out! We're thinking about charging based on how many times your QR codes get scanned. We want to keep it fair - the more value you get, the more you pay. But we haven't decided yet. Your feedback helps us figure this out!

QR Code Management

Q. Can I change my QR codes after I make them?

Yes! You can edit your QR codes anytime. Change where they go, update the info, or change how they look. You don't need to print new ones. The ones you already printed will work with the new changes.

Q. Can I see who scans my QR codes?

Yes! You can see how many scans you get, where people are scanning from, what phones they use, and when they scan. This helps you understand if your QR codes are working well.

Q. What kinds of QR codes can I make?

You can make lots of different types:

  • Website Links: Send people to any website
  • Business Pages: Show your contact info on phones
  • Link Pages: Put many links in one QR code
  • Menus: Perfect for restaurants
  • Profile Cards: Like a digital business card
  • Social Links: Connect all your social media
  • App Connections: Link to other apps
  • We're adding more types all the time!

Q. Can I change how my QR codes look?

Yes! Pick your own colors, add your logo, choose different frames, and change the shape of the corners. Make your QR codes match your brand or style.

Features & Capabilities

Q. What are dynamic QR codes?

Dynamic QR codes let you change where people go after they scan. You can update the link without printing new codes. You can even send people to different places based on where they are, what phone they use, or what time it is.

Q. Can developers use an API?

Yes! If you write code, you can use our API to make and manage QR codes in your own app. Check out our developer docs to learn how.

Q. Can I use my own website name for QR codes?

Yes! You can use your own domain name for your QR code links (like go.yourname.com). This makes everything look like it's from your brand.

Q. Can I print lots of QR codes at once?

Yes! You can make many QR codes at the same time and download them all together as a PDF. Perfect for labels, packages, event badges, and signs.

Support & Contact

Q. How do I get help if something goes wrong?

Email us at support@scanitlabs.com. We'll help you fix any problems. Since everything is free right now, we help everyone the same way.

Q. What if I want a feature you don't have?

Tell us! We love hearing ideas from people who use our app. Email us at hello@scanitlabs.com with what you want. We're building new features all the time based on what people ask for.

Still Have Questions?

Can't find what you're looking for? We're here to help. Send us an email and we'll answer as fast as we can.